Customer Support:

    • e-mail:
    • WWW:
    • Phone: 800.792.1452
    • Submit Request

In addition to providing support, the Technical Support Department provides the following information on our web site:

When contacting SPARROW Technical Support by phone, please include (or have available) the following information:

  1. Your name
  2. Organization name
  3. Phone number, fax number and e-mail address
  4. Serial Number of your product
  5. Complete version number of your software
  6. Computer Type and Configuration
  7. OS Version:
  8. List of all external devices connected to your computer(include manufacturer and model number)
  9. Problem description

Providing us with this information, will greatly reduce the amount of time required to research and respond to your inquiry.

Sparrow Corporation
6164 Del Rio Dr.
Port Orange, FL 32127
phone: 800.792.1452